Presenting An Issue to the Homeowners Board
The Villages of Northgate Crossing Board welcomes homeowner input, complaints and suggestions. All homeowners can present any issue to the board - common issues addressed to the board are:
Home owners are welcome to attend board meetings (excluding executive session in which personal homeowner information is discussed) without notice, though if you wish to participate in the board meeting and present an issue, you will need to make a formal request to do so.
To make a formal request, simply contact Chaparral Management at least five business days prior to the next scheduled board meeting. You will need to supply your name(s) and issue you wish to have addressed. You will be allotted a specific time to present your issue. After hearing your issue, the board will either vote on the issue (if necessary) during executive session or if an issue requires additional research or paperwork, may be voted on during the subsequent board meeting. You will receive written notice of the board's decision once such a decision is made.
Here are some helpful tips if you will be presenting an issue before the board to help ensure a smooth resolution:
It is best not to assume any board member has any knowledge of any of the facts of your issue.
Bring supporting documentation for the issue. This may include photos, maps or other factual documentation that supports your stance on the issue. The board will base the outcome of your case mainly on the facts involved.
Make an outline of your talking points. As the amount of time allotted for presentation is limited (generally 5-10 minutes), we recommend writing down the major talking points to ensure that all the points you wish to convey are presented in the time allotted.
Keep the focus on factual information in your issue and not opinion, as most decisions by the board are based on compliance to deed restrictions, the law and the facts of the case.
Less people is generally better than more people unless those additional people have specific factual information about your issue.
We generally do not recommend the use of the following arguments when presenting your issue:
"My neighbors like it" or "My neighbors don't have any problem with it." That maybe the case but in the interest of neighbors being neighborly, they will often not tell you how they really feel in an effort to "keep the peace". Those neighbors that "don't have a problem with it" are even the ones that report violations in certain cases. Additionally, your "neighbors" are not just those surrounding your property - they are everyone in our community.
"I've had it this way for years - why are you making me fix this now?" Our deed restrictions specifically indicate that there is no time limit to the enforcement of deed restrictions. Often, harder to detect violations such as pools or other backyard "improvements" may exist for years before being discovered.
"My neighbor down the street has the same problem and they haven't corrected it." Due to government restrictions in disclosure of homeowner information, we cannot inform another homeowner if a violation is being pursued or the state of a violation. So, that same homeowner may be currently under an enforcement action or will be enforced.
If your issue involves trees, a "Palm Tree" is not considered a native tree and is not approved to meet minimum tree planting guide lines. Allergies to tree pollen is not a valid reason to not have the minimum number of trees planted on a lot.